Privacy Policy
Effective date: 9-15-2026 · Last updated: 9-15-2026
This Privacy Policy explains how Bromtec, LLC (“Nearality,” “we,” “us,” or “our”) collects, uses, and shares information when you use the Nearality mobile application and the website and web application at nearality.com and app.nearality.com (together, the “Service”).
1. Information we collect
Information you provide
- Account information — such as your name, email address, phone number, employer/organization, job role, and login credentials. Accounts are typically created or provisioned by your organization.
- Content you enter — job records, assessments, monitoring entries, reports, notes, and any photos or files you capture or upload through the Service.
- Support communications — information you provide when you contact us for support or otherwise correspond with us.
Information collected automatically
- Device and usage data — device model, OS version, app version, unique device or installation identifiers, language settings, and interactions with the Service.
- Log data — IP address, access times, screens viewed, and diagnostic or crash information used to keep the Service reliable and secure.
- Approximate location derived from IP address for security and regional settings.
Device permissions (mobile)
With your permission, the app may access certain device features. You can change these in your device settings at any time.
- Camera / Photos — to capture or attach photos to assessments and reports.
- Location — to associate work with a job site. Your device can be configured to allow only-while-using the app.
- Notifications — to send alerts about jobs, action items, and updates.
- Files / Storage — to attach and export documents.
Information from third parties
- Your organization, when it sets up or manages your account and assigns you to jobs.
- Single Sign-On / Identity Providers - e.g., Google, Microsoft Entra etc.
2. How we use information
- Provide, operate, maintain, and secure the Service, and authenticate and sync your work across devices.
- Respond to support requests and send service-related communications.
- Monitor, troubleshoot, and improve performance, features, and reliability.
- Detect, prevent, and address security incidents, fraud, and misuse.
- Comply with legal obligations and enforce our agreements.
3. How we share information
We do not sell your personal information. We share only as described here:
- Within your organization — with other authorized users and administrators of your Customer account.
- Service providers (subprocessors) — vendors that host and support the Service on our behalf, such as cloud hosting, crash/analytics, email/notifications, and support tooling, e.g., Atlassian.
- Legal and safety — when required by law or to protect rights, property, or safety.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
4. Data retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Content entered on behalf of a Customer is retained and deleted according to our agreement with that Customer.
5. Security
We use administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, etc. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, export, or restrict use of your personal information, or object to certain processing.
Account and data deletion
Nearality is provided on a per-organization basis: each Customer operates within its own dedicated environment, and accounts are provisioned and managed by that organization rather than created within the mobile app. Deletion works as follows:
- Individual user accounts. If you are a user within an organization's environment, your account is managed by that organization. To have your user account and associated personal information deleted, contact your organization's administrator, who can remove it.
- Organization deletion. If you are a Customer and wish to delete your entire organization account — including all associated user accounts and data — submit a request to us at privacy@nearality.com, and we will delete the organization in accordance with our agreement with you and applicable law.
Because Nearality is a business tool in which accounts and their data belong to the Customer organization, individual users generally cannot unilaterally delete organization data; such requests are handled by the organization's administrator or, for full organization deletion, by us at the Customer's request.
7. Children's privacy
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
8. International data transfers
We may process and store information in the USA. If you access the Service from another region, your information may be transferred and processed in locations with different data-protection laws, subject to appropriate safeguards where required.
9. U.S. state privacy notice
If you are a resident of a U.S. state with a privacy law (such as California), you may have rights to know, access, correct, and delete your personal information, and not be discriminated against for exercising them. We do not sell or “share” (as defined under California law) your personal information. Contact privacy@nearality.com to exercise these rights.
10. Changes to this Policy
We may update this Policy from time to time. We will post the updated version here and revise the “Last updated” date, and, where required, provide additional notice.
11. Contact us
Email: privacy@nearality.com