Privacy Policy
Last updated: October 28, 2026
This Privacy Policy explains how Bromtec, LLC (“Nearality,” “we,” “us,” or “our”) collects, uses, and shares information when you use the Nearality mobile application and the website and web application at nearality.com and app.nearality.com (together, the “Service”).
1. Information we collect
Information you provide
- Account information — such as your name, email address, phone number, employer/organization, job role, and login credentials. Accounts are typically created or provisioned by your organization.
- Content you enter — project records, assessments, monitoring entries, reports, notes, and any photos or files you capture or upload through the Service.
- Support communications — information you provide when you contact us for support or otherwise correspond with us.
Information collected automatically
- Device and usage data — device model, OS version, app version, unique device or installation identifiers, language settings, and interactions with the Service.
- Log data — IP address, access times, and app and device diagnostic information (such as device model, operating system, and app version), recorded in our own server logs.
- Approximate location derived from IP address for security and regional settings.
Website analytics (marketing site only)
Our public marketing website at nearality.com uses Google Analytics to understand how visitors find and use the site. It sets cookies in your browser and collects information such as the pages you view, the site or search that referred you, approximate location derived from your IP address, and your browser and device type. We use it only to measure and improve the website, never for advertising.
Google Analytics is not used in the mobile app or in the web application at app.nearality.com, and it never receives project records, assessments, photos, files, or any other Customer content. You can opt out of it using Google’s browser add-on at tools.google.com/dlpage/gaoptout, or by blocking cookies in your browser.
Device permissions (mobile)
With your permission, the app may access certain device features. You can change these in your device settings at any time.
- Camera / Photos — to capture or attach photos to assessments and reports.
- Location — with your permission, the app accesses your device's location while you are using it to record the latitude and longitude of photos you capture (for example, to geotag inspection photos). We use it only for the location features you choose to enable, never for advertising or tracking, and you can turn it off at any time in your device settings.
- Notifications — to send alerts about projects, action items, and updates.
Information from third parties
- Your organization, when it sets up or manages your account and assigns you to projects.
- Single Sign-On / Identity Providers - e.g., Google, Microsoft Entra etc.
2. How we use information
- Provide, operate, maintain, and secure the Service, and authenticate and sync your work across devices.
- Add location context to the content you create — for example, tagging photos with GPS coordinates when you enable location features.
- Respond to support requests and send service-related communications.
- Monitor, troubleshoot, and improve performance, features, and reliability.
- Detect, prevent, and address security incidents, fraud, and misuse.
- Comply with legal obligations and enforce our agreements.
3. How we share information
We do not sell your personal information. We share only as described here:
- Within your organization — with other authorized users and administrators of your Customer account.
- Service providers (subprocessors) — vendors that host and support the Service on our behalf — such as cloud hosting, email and notification delivery, document and PDF generation, and customer support tooling (for example, Atlassian). These providers may process personal information only to perform services for us and under obligations consistent with this policy. We do not use third-party advertising or cross-app tracking, and the mobile app and the web application at app.nearality.com contain no third-party analytics.
- Website analytics — our public marketing website at nearality.com uses Google Analytics, which receives the information described under “Website analytics” in Section 1. It receives no Customer content, and it is not used in the mobile app or the web application.
- Legal and safety — when required by law or to protect rights, property, or safety.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
4. Data retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Content entered on behalf of a Customer is retained and deleted according to our agreement with that Customer.
5. Security
We use administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, etc. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, export, or restrict use of your personal information, or object to certain processing.
Account and data deletion
Nearality is provided on a per-organization basis: each Customer operates within its own dedicated environment, and accounts are provisioned and managed by that organization rather than created within the mobile app. Deletion works as follows:
- Individual user accounts. If you are a user within an organization's environment, your account is managed by that organization. To have your user account and associated personal information deleted, contact your organization's administrator, who can remove it.
- Organization deletion. If you are a Customer and wish to delete your entire organization account — including all associated user accounts and data — submit a request to us at privacy@nearality.com, and we will delete the organization in accordance with our agreement with you and applicable law.
Because Nearality is a business tool in which accounts and their data belong to the Customer organization, individual users generally cannot unilaterally delete organization data; such requests are handled by the organization's administrator or, for full organization deletion, by us at the Customer's request.
7. Children's privacy
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
8. International data transfers
We may process and store information in the USA. If you access the Service from another region, your information may be transferred and processed in locations with different data-protection laws, subject to appropriate safeguards where required.
9. U.S. state privacy notice
If you are a resident of a U.S. state with a privacy law (such as California), you may have rights to know, access, correct, and delete your personal information, and not be discriminated against for exercising them. We do not sell or “share” (as defined under California law) your personal information. Contact privacy@nearality.com to exercise these rights.
10. Changes to this Policy
We may update this Privacy Policy from time to time at our sole discretion. When we do, we will post the revised version on this page and update the “Last updated” date above, and it takes effect when posted. Where notice of changes is required by law, we will provide it. We encourage you to review this Policy periodically. Your continued use of the app after a revised version is posted constitutes your acceptance of it.
11. Contact us
Email: privacy@nearality.com
